Refund policy

Return and Refund Policy

At AllJewelry, we want you to feel confident and happy with every purchase. If you are not fully satisfied with your order, we offer a simple and customer-friendly return and refund process.

30-Day Free Return and Refund

We accept free returns and refunds within 30 days from the date your order is delivered.

To be eligible for a return, the item must be:

In its original condition
Unused, unworn, and undamaged
Returned with the original packaging when possible
Accompanied by proof of purchase or order confirmation

Return Shipping

AllJewelry offers free returns within the eligible 30-day return period. Customers do not need to pay return shipping fees for approved return requests.

Non-Returnable Items

For hygiene and safety reasons, some items may not be eligible for return if they have been used, damaged, altered, or returned without proper packaging.

We reserve the right to refuse a return if the item does not meet our return requirements.

Refund Process

Once your returned item is received and inspected, we will notify you about the approval status of your refund.

If approved, your refund will be processed back to your original payment method. Please note that it may take several business days for your bank or payment provider to complete the refund.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at support@alljewelry.store with your order number and photos of the product. Our team will review the issue and provide a suitable solution.